Work
Real builds.
Ugly parts included.
Four, spanning the range on purpose — a product, an agent, an integration, a rescue. Depth beats breadth.
7 weeks
A WhatsApp agent that survives real volume
A support bot for a regional retailer that had already burned one build on prompt-only logic. We replaced it with grounded retrieval, an eval harness and a human handoff path for anything the model shouldn't touch.
The ugly part: The eval harness took longer than the agent itself — and is the only reason it didn't regress silently after the third prompt change.
4 weeks
Order sync between a storefront and a CRM that disagreed on "cancelled"
Two systems that were supposed to be one workflow. Orders were duplicating on retries and refunds weren't reconciling.
The ugly part: Idempotency keys were missing on both ends. Fixing it meant a migration pass over three months of historical orders before the sync could go live.
9 weeks
An internal claims tool for a small insurer
Three roles, a real approval workflow, and an audit trail required by a regulator who does actually read the logs.
The ugly part: The permission model was the real product. The screens were the easy 20%.
3 weeks
A Bolt-built booking app with no auth
Worked perfectly in the demo. In production it had no rate limiting, no error states, and an admin route anyone could hit unauthenticated.
The ugly part: The database had been publicly readable for six weeks before anyone noticed. We rotated every credential on day one.
Yours is next
Tell us what you're building.
We'll tell you what it takes.
A few questions, then effort in weeks — and the ugly parts named up front, the way they are on this page.
Start scoping yours Or email us directly hello@plugabyte.com